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If we experience a disruption in business due to weather, a message will appear here.

Learn more about the health insurance plans that are available. We provide health care for STAR (Medicaid) and CHIP members in a 6-county service area in North Texas. Our plans can take care of your whole family. On this page you can find out where to go to fill out an application and see if you qualify for STAR/STAR KIDS and CHIP. You can also find answers to frequently asked questions.

Already a member? Click here to see your benefits, find doctors and health care providers and learn even more about CHIP and STAR/STAR KIDS health insurance programs!

CHIP Members:

STAR Members:
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STAR Kids Members:

Thank you for being our partner. Cook Children's Health Plan is proud to have you on our Provider Network. On this page you will find important documents, forms, and monthly newsletters. Here you can also learn more about becoming a participating provider for Cook Children's Health Plan.

Do you need a dentist? Then we have news!

Cook Children's has a new clinic located at 2600 East Berry Street, Fort Worth, TX. This new clinic provides dental services for children 6 months to 18 years old. Accepting CHIP & Medicaid (STAR).

The dental staff can provide exams, digital x-rays, cleanings, fluoride treatments, fillings, crowns, root canals, and provide patient education.

Please call today to schedule an appointment: 817-347-4600.

Cook Children’s Health Plan will follow the State of Texas State Holiday Schedule to include being closed Monday, September 2 for Labor Day.

For additional information, please contact Member Services at 1-800-964-2247.

Cook Children's Health Plan
We are a local, non-profit company that cares about our community. Our health plan provides health care for CHIP, STAR, and STAR Kids (Medicaid) members in the Tarrant service area. The counties include: Tarrant, Johnson, Denton, Parker, Hood, and Wise.

Cook Children's Health Plan offers quality health care plans that you can afford for the whole family. The CHIP, STAR, and STAR Kids programs allow you to choose from many doctors, clinics, hospitals, and specialty services.

We have staff that speaks English and Spanish. We can also help you if you need assistance in understanding or reading any of our handbooks or directories. Please let us know if you require any of our materials in larger print, Braille, or audio.

Our website contains several different resources for our members. One specifically is to help provide financial literacy information through the Texas Office of Consumer Credit Commissioner's website (External Web site).

We are part of the Inspector General Integrity Initiative and have pledged to partner with the Inspector General to fight fraud, waste and abuse in Texas' Medicaid program. Learn more at the Inspector General website (External Web site).

File a complaint
If you get benefits through Medicaid's STAR or STAR Kids program, call your medical or dental plan first. If you don't get the help you need there, you should do one of the following:

  • Call Medicaid Managed Care Helpline at 1-866-566-8989 (toll free).
  • Mail: Texas Health and Human Services Commission
    Office of the Ombudsman, MC H-700
    P.O. Box 13247
    Austin, TX 78711-3247
  • Fax: 1-888-780-8099 (Toll-Free)
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